We love hearing from our customers and are here to assist you with any questions, concerns, or feedback. Whether you need help with an order, want to learn more about our products, or simply have an inquiry, we’re just a message away!
How to Reach Us
Customer Support
For any inquiries regarding products, orders, returns, or refunds, please contact our customer support team:
- Email: support@ketalleya.us
- Phone: +33 6 49 58 83 45
- Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (local time)
We aim to respond to all inquiries within 1-2 business days.
Our Store Location
If you’d prefer to visit us in person, we’d be happy to welcome you to our physical store located at:
Ketalleya Pet Shop
52 rue de Doullens,
Amiens 80000,
France
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